The Training Coordinator supports the day‑to‑day execution of LiveOnNY’s training and education programs by coordinating logistics, tracking completion, and ensuring training activities are organized, accurate, and well‑documented.

This role works closely with the Program Manager, education teams, and operational leaders to ensure training is delivered efficiently and consistently across the organization and with hospital partners. The Training Coordinator plays a key role in maintaining training schedules, LMS tracking, documentation, and communication, ensuring alignment with regulatory and organizational requirements.

Key Responsibilities

Training Coordination & Logistics

• Coordinate scheduling of training sessions, including onboarding, compliance training, and role‑based education.
• Manage training logistics (room setup, materials, attendance tracking, virtual session coordination).
• Maintain and distribute training calendars and schedules.
• Ensure training materials are up to date, organized, and accessible.

LMS & Training Tracking

• Administer and track training assignments within the Learning Management System (e.g., Saba Cornerstone).
• Monitor completion of required training and follow up with staff and leaders on outstanding items.
• Generate basic reports on training completion, attendance, and compliance status.
• Maintain accurate training records and documentation.

Support for Education & Training Teams

• Assist with preparation of training materials, including slide decks, handouts, and participant resources.
• Support simulation sessions, workshops, and in‑person training activities.
• Coordinate participant communications (invites, reminders, instructions).
• Provide administrative support for curriculum updates and training initiatives.

Compliance & Documentation Support

• Ensure training records meet documentation standards for:
• CMS Conditions for Coverage
• OPTN policies
• New York State regulatory requirements
• Support audit readiness by maintaining organized and complete training documentation.
• Assist with tracking competency validation and required attestations.

Stakeholder Communication

• Serve as a point of contact for training coordination across departments (Donation Operations, Hospital Services, Recovery, etc.).
• Communicate training schedules, updates, and requirements clearly and professionally.
• Escalate scheduling conflicts, gaps, or issues to the Program Manager or leadership.

Required Qualifications

• Bachelor’s degree or equivalent experience required.
• 2–4 years of experience in administrative coordination, training coordination, or program support.
• Experience supporting training, education, or onboarding programs preferred.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Teams).
• High attention to detail and accuracy.

Preferred Qualifications

• Experience in healthcare, nonprofit, or regulated environments.
• Familiarity with Learning Management Systems (e.g., Saba Cornerstone).
• Experience tracking compliance or training completion data.
• Exposure to clinical or hospital‑based environments.

Core Competencies

• Organization and coordination
• Attention to detail
• Communication and follow‑through
• Basic data tracking and reporting
• Customer service mindset
• Ability to manage multiple priorities

Salary Range: $52,000- $77,000

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance